Your lease will obligate you to certain upkeep, maintenance, limitation of alteration, etc. It is most important that you understand these covenants.

Your Property Manager will arrange for all maintenance and repairs that are the responsibility of the owner. Repairs, (except emergencies) will be scheduled during normal business hours and the tenant is responsible for granting access to the contractor if required. Because of the distance involved and the number of repairs scheduled each day, our property managers are not able (nor are they required) to be at the property to grant access or to supervise jobs.

It is required that you obtain a renter’s insurance policy

In renting to you, we are acting as an agent for the owner of the property. This means that we can bind the owner by contract, but is also means we are bound to act in the owner’s best interest at all times. We cannot guarantee the owner will perform his/her obligations under the lease.

Listed on the last page of this handbook are the phone numbers you may use to have the utilities turned ON. Electricity must be connected in your name from the day the Lease begins and must remain connected throughout the lease period. You need to plan for this in advance of your lease start date by contacting all utility companies (electricity, water, trash, gas). Water and sewer must be connected in your name and must also be maintained in your name throughout the term of the lease. You will be responsible for the cost of your water and sewer. You should make arrangements for turn on as early as possible as some utilities may require up to three (3) days notice.

In the event you are locked out of your apartment during business hours, a key may be obtained from the rental office. If you borrow a key during office hours, you agree to pay a fee not to exceed $5.00. Keys that are borrowed during office hours must be returned within (30) minutes, or by the close of business that day, whichever comes first, or you agree to allow the Landlord to re-lock the lock. You agree to pay for the cost of the labor and materials to re-lock the lock. After business hours you can call a LOCKSMITH. You must also provide the management with a key if the locks are changed. Only residents on the lease may obtain a key and must provide positive identification. Attempting to gain entry by other means are prohibited.

You are responsible and will be charged for any misuse or abuse of the appliances, furniture (where applicable) and equipment in the apartment. Shower Stalls/Tubs: Do not clean with any abrasive that will scratch surfaces. Always close your shower curtain fully during use to prevent leakage and use a heavy bath mat on the floor. Mold and mildew can be kept to a minimum if you will keep your bathroom as ventilated as possible. Toilets and Drains: Please use a plunger to try to clear a clogged toilet. Do not flush paper towels, cotton swabs, tampons, condoms, diapers or any foreign object down drains. There may be a charge for removal of any foreign objects as well as any resulting damages.

The below referenced Occupancy Standard is in effect. With regard to an infant, the infant shall not be counted in the total number of persons to be occupying the subject apartment unit. As used in this Rental Criteria, “infant” shall be defined as and shall include any child up to the age of twelve (12 months). Occupancy Standards: One Bedroom Maximum – 2 people; Two Bedroom Maximum – 4 people; Three Bedroom Maximum – 6 people; Four Bedroom Maximum – 8 people.

If at any time during the lease term (whether current or renewal lease) should an occupant reach the age of 18, then the occupant will need to complete a rental application and be added to the lease agreement as a lease holder. The re-qualification process will be waived for all occupants who reach the age of 18 during the lease term (whether current or renewal lease). However, all lessees shall be subject to requalification guidelines as outlines in the rental criteria in place at the time if and when a lessee should want to be deleted from the lease.

Guests of residents may not occupy the leased premises for more than
seven (7) days of continuous occupancy without prior written consent.
Otherwise, any guest who occupies the leased premises for more than
seven (7) days of continuous occupancy without our prior written
consent shall be deemed to be an unauthorized guest and said resident
shall be in breach of the subject lease agreement. In addition, the
unauthorized guest shall vacate the leased premises immediately

As a Resident, you are prohibited from making alterations, installations (including installation of additional locks or chain latches,) repairs or redecoration of any kind to the premises without the prior written consent of the management. Action Realty does not intent to unreasonably withhold consent, but will require you to return the premises to the original condition when the lease term is completed. No signs, lights, or antenna wires may be installed on the exterior premises or in the windows.

Please carefully review your condition report that will be given upon your move-in. The condition report must be completed within five days after your move in to your new apartment. You can return it to the Action Realty office at 304 Martha Lee Drive

Upon termination of the lease, Residents shall completely vacate the premises, including the removal of all personal property and furniture. All keys must be returned to Action Realty by 12:00 Noon on the lease termination date.

Each resident, upon returning his or her keys, relinquishes all rights and privileges granted under the lease and returns possession to the Landlord for any and all purposes. The landlord may assume that the condition of the apartment at that time is the condition in which the Resident intended to leave it. In the event that all keys have not been returned by Noon of the Lease termination date, and the apartment has been vacated, possession of the premises will return to the Landlord, and charges for replacing the keys will become the resident’s responsibility.

No right of storage is given to residents after the lease agreement ends and Landlord has no duty to protect the Resident’s possessions against loss. Residents will be charged for all costs to remove or dispose of abandoned trash and/or property once the lease has ended. Any abandoned property will be handled in accordance with the Virginia Residential Landlord and Tenant Act, Section 55-248-38.1. Please see your property manager for more specific details of this procedure.

Before departure, the Resident shall turn over to the Landlord the premises, all its fixtures and equipment in good and substantial repair, thoroughly cleaned, and in sanitary condition, reasonable wear and tear excepted. Resident may request to be present at the time the landlord inspect the premises to verify the condition of the premises and its contents. Residents shall prepare their apartment for inspection according to the Cleaning Guidelines that follow this section of the Handbook.

Management reserves the rights to assess the quality of work and deduction may occur as a result of poor cleaning or other work performed by the resident or a professional contractor hired by the resident at move out.

1. All surfaces including baseboards, molding, doors, woodwork, outer and inner windowsills, window tracks, and heaters cleaned of all dust, dirt and fingerprints
2. All exterior entrance doors and ground floor windows including sliding glass doors and tracks cleaned inside and out. All windows above the ground floor need to be cleaned from the All thresholds cleaned of dirt and cobwebs.
3. All closet shelves, doors, floors, furnaces, hot water, and louvers cleaned. All hangers removed from rack.
4. All balconies and patios swept clean of leaves and All plants, outdoor furniture and trash removed.
5. All light fixtures (interior and exterior) cleaned of dust, bugs and cobwebs. Light globes must be removed and cleaned of dust and
6. All mini-blinds cleaned of dust and dirt
7. All lights switch plates, thermostats, and semi-gloss walls cleaned of fingerprints, smudges and grease.
8. All floors swept clean of all dirt and thoroughly mopped, especially at edges and corners.
9. All washers and dryers cleaned thoroughly inside and out. All soap and lint residue cleaned from All knobs and selection panels cleaned of fingerprints and dust. All lint and debris cleaned from hoses and spaces behind machines.
10. All cobwebs vacuumed from corners and
11. All carpets thoroughly cleaned free of stains, dirt, hair and trash
12. All heat and air conditioning vent covers must be free of dust

All surfaces and the interior and exterior of all appliances must be cleaned of any food, grease, dirt, dust and cleaning residue. In particular:

1. All cabinet doors, handles, shelves, and drawers cleaned of all food residue, handprints and Cabinet shelves and drawers must not be sticky to the touch.
2. Refrigerators and freezer cleaned completely. All shelves, drawers, racks, ice trays, molding, and door gasket cleaned of food residue and mildew. All exterior surfaces cleaned of dust and Drawers should be cleaned on all surfaces, as well as the area beneath the crisper drawers.
3. Stovetop, broiler, oven and range hood cleaned of all grease, food and dirt. All knobs, burners, lights, exhaust fans, broiler pans, racks, window, burner pans, and area below the burner pans and bibs All cleaning residue wiped clean from appliance.
4. Dishwasher cleaned inside and Racks, soap dish and gasket cleaned of food and soap residue.
5. All counter top and appliance surfaces cleaned of dust and food, especially at the edges.
6. Sink cleaned of any residue, stains and water All chrome faucets and fixtures cleaned to shine.

All surfaces must be cleaned thoroughly of any debris, in particular:

1. Sink, drains, and faucets cleaned of soap residue and stains. Soap dish and toothbrush holder thoroughly cleaned of any soap or toothpaste residue. Chrome faucets and handles cleaned.
2. Toilet, base and tank
3. Medicine cabinet, shelves, drawers, and vanity cleaned of hair, dust, shampoo, razors, etc. All mirrors cleaned of smudges and streaks.
4. All toilet paper, soap, shower curtains and curtain rings
5. All tile and grout scrubbed free of mildew and soap
6. Tub and shower stall cleaned of stains, rings and soap Shower stall doors scrubbed free of soap and mildew.
7. All chrome fixtures including showerhead, towel racks faucets, toothbrush and toilet paper holder cleaned.

It is our goal to maintain the highest quality living environment for our residents. To help achieve this goal, it is important to work together to minimize the potential for conditions that could lead to the growth of naturally occurring mold.

Residents can help minimize mold growth in their apartment homes by taking the following actions:

1. Open Proper ventilation is essential. If it is not possible to open windows, run the fan on the apartment air-handling unit to circulate fresh air throughout your apartment.
2. In damp or rainy weather conditions, keep windows and doors
3. If possible, maintain a temperature of between 50 degrees and 80 degrees Fahrenheit within your apartment at all times.
4. Clean and dust your apartment on a regular basis as required by your lease. Regular vacuuming, mopping, and use of environmentally safe household cleaners are important to remove household dirt and debris that contribute to mold growth.
5. Periodically clean and dry the walls and floors around the sink, bathtub, shower, toilets, windows and patio doors using a common household disinfecting cleaner.
6. On a regular basis, wipe down and dry areas where moisture sometimes accumulates, like countertops, windows and
7. Use the pre-installed bathroom fan or alternative ventilation when bathing or showering and allow the fan to run until excess moisture has vented from the bathroom.
8. Use the exhaust fans in your kitchen when cooking or while the dishwasher is running and allows the fan to run until all excess moisture has vented from the kitchen.

1. Use care when watering If spills occur, dry up excess water immediately.
2. Ensure that your clothes dryer vent is operating properly, and clean the lint screen after every use.
3. When washing clothes in warm or hot water, watch to make sure condensation does not build up within the washer and dryer closet; if condensation does accumulate, dry with a fan or towel.
4. Thoroughly dry any spills or pet urine on
5. Do not overfill closets or storage Ventilation is important in these areas.
6. Do not allow damp or moist stacks of clothes or other cloth materials to lie in piles for an extended period of time.
7. Immediately report to the management office any evidence of a water leak or excessive moisture in your apartment, storage room, garage, or any common area.
8. Immediately report to the management office any evidence of mold growth that cannot be removed by simply applying a common household cleaner and wiping the Also report any area of mold that reappears despite regular cleaning.
9. Immediately report the management office any failure or malfunction with your heating, ventilation, air conditioning system, or laundry system. As your lease provides, do not block or cover any of the heating ventilation or air conditioning ducts in your apartment.
10. Immediately report to the management office any inoperable windows or doors.

1. Immediately report to the management office any musty odors that you notice in your apartment.